Refund policy

General position

Digital resources are delivered immediately after purchase and cannot be returned. As a result, all sales are generally final. We still want you to be treated fairly, so the situations below are handled on a case-by-case basis.

When we will help

• You were charged more than once for the same order due to a technical error.
• You cannot access the files you purchased and we cannot resolve the issue.
• The resource you received is materially different from its description.

Duplicate purchases

If you accidentally buy the same resource twice, contact support with your order numbers and we will arrange a refund for the duplicate.

How to request a refund

Contact us through the support page with your order number and a short description of the issue. Refunds, where approved, are returned to the original payment method by Paddle.